The primary focus areas under this category are Software Quality Assurance, Configuration Management, and Metrics Program. When the Project Management and Software Engineering are supported by appropriate level of Software Quality Assurance, Configuration Management and provide Management insight through a well defined metrics program, the delivery mechanism is almost complete.

Given the framework of organization’s processes, there is a need to adopt the same to a given project. Further, the processes defined for a project needs to be living and giving benefit to the project team. The role of SQA is there to provide support to the project manager, in adopting the processes and monitoring the adherence. The training to SQA includes:
 

• Understanding of Quality & Process

• Tailoring of processes

• Monitoring process adherence

• Reviewing work products and deliverables

• Facilitating process improvement

The Configuration Management is essential to ensure consistency of various project artifacts and source code throughout the project life cycle. Training on configuration management covers:

• CI Identification

• Base lining & Version Control

• Configuration Management Tools

• Configuration Accounting & Reporting

• Configuration Audit

Metrics Programs are primarily designed for providing a clear insight into the projects for the senior Management and also facilitate the Project Manager, take corrective and preventive actions to keep the project on-schedule and within the budget. The training on Metric Program includes:
 

• Understanding of metrics

• Defining metrics for a project

• Metrics data collection, analysis and inference

• Reporting metrics to higher management